Participate in hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.Lead internal teams/task forces on initiatives as assigned.Assist with other projects as necessary to contribute to efficiency and effectiveness of the teamwork.Research or prototype new tools and/or technologies.Prepare and lead presentations as requested.Support integration of Planview with other tools like Jira, Service Now, etc.Perform regular system maintenance by supporting timely upgrades, communications, and process updates.Document Planview/Jira configuration and customization and maintain.Open issues/defects/enhancement requests to vendor using vendor site and manage resolution including validation and communication to users.Participate in providing end user support for technical/application and process questions/issues in such a way that improves user maturity and proficiency and enforces usage rules.Assist with user education of tools and methodologies using mentoring and training opportunities, including creating and maintaining training materials and training delivery. Help developing and administering enterprise-wide onboarding training and recurring refresher training.Communicate effectively with users to identify needs and evaluate alternative business solutions.Provide technical guidance for automating project, program, product, and portfolio management processes (agile & waterfall).Perform in-depth analysis of current state setup, workflows, and capabilities with the goal of enhancing the usage of Planview and Jira to match scaled agile framework setup from request intake, through planning and strategies capability to value delivery.Support and maintain the library of reports and dashboards to ensure alignment with business and tool design changes, as well as new user groups utilizing the solution.Develop new and maintain existing dashboards/reports using Planview, Jira and BI tools.Communicate effectively with users to identify reporting needs and determine if existing assets will satisfy.Work with tool admins to develop and maintain the strategy for dissemination of data and metrics for all levels of the user base.Work with tool admins to map the process to available tools functionality.Document current process flows and advise for recommended improvements.Work with process users / focus groups as a business analyst to understand user’s requirements from a process point of view.As a member of the Processes, Tools & Governance team, the Lead IT Business Analyst is responsible for supporting all aspects of the tools, processes and governance implemented to advance the organization on the path to Product Portfolio Management and Lean Agile Delivery. The Lead IT Business Analyst works as a Planview and Jira PPM Senior Administrator to support multiple teams that use Planview Portfolios, AgilePlace and Jira for resource and capacity planning, financial planning, portfolio, program, project and product management. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. We’ll give you the space to share your strengths and we want you to show us what you can do. We provide you with the opportunity to explore your curiosity and drive us forward. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin Williams. Here, we believe there’s not one path to success, we believe in careers that grow with you.
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